ŠKODA Servicing

Heritage Automotive believe in the best service for every customer, every time. Whether it is a coolant hose or an engine, service or pre-holiday check, the standards are of the highest quality whenever you visit us.

All of our technicians are fully trained from the factory and we only use state of the art diagnostic equipment to keep your car running as it should.

By offering free collection and delivery, courtesy cars or a lift to and from home or place of work, we keep your inconvenience to a minimum. If you decide to wait for your service or repair, why not relax in our hospitality area drinking hot and cold drinks and reading the latest newspapers and magazines.

If you would like to learn more about our service department and the offers available, then please click here. We would love to hear from you.


Why Choose Heritage

At Heritage ŠKODA, we want you to feel confident about the quality of service you'll receive - every time you visit us.

As part of our commitment we can offer you:


Škoda Customer Promise

Care and consideration for you and your car

We Will

  • Work competently and in your best interests
  • Treat you as a valued individual and respect and care for your property.

A flexible and convenient service

We Will

  • Provide flexibility and choice of dates and times for booking and collection
  • Ensure our price will be all-inclusive for the work we agree to undertake
  • Endeavour to diagnose a vehicle defect within 24 hours of the vehicle being presented to us
  • Offer free collection and delivery within a 10 mile radius (up to 20 minutes drive time) for pre-bookings
  • Provide a courtesy car or arrange onward mobility if your vehicle is to be kept overnight

Expertise and attention to detail with no surprises

We Will

  • Complete the work as agreed with you
  • Always gain your authority if any additional work is required
  • Keep you informed of progress and advise you when your car is ready
  • Complete a complimentary visual health check if your vehicle is left with us and include a professional recommendation of:
    • Any components that require replacing immediately
    • The point at which any part of your car should be re-checked in the near future
    • Check for any warrantable product enhancements recommended by ŠKODA and perform these free of charge
    • Always use genuine ŠKODA parts and accessories
    • Wash your car following a service

A clear explanation of our work

We Will

  • Ensure our invoice matches the booking price
  • Provide a full explanation of work completed and any charges made
  • Communicate clearly in an open and honest way avoiding jargon
  • Review the vehicle condition report and explain all work completed
  • Where possible, perform a walkaround of the vehicle with you
  • Value your feedback and will encourage you to complete our 'your opinion counts' survey so you can tell us what you liked and how we can improve further

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