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Customer Reviews

Nick Bitten

I can advise that things seemed to go smoothly when I attended last week at the Twigworth branch. Kate the receptionist was pleasant and efficient as usual, and the Social Distancing precautions were observed. The premises were very quiet, but it was explained that only a skeleton staff were present, and that there would be no washing and vacuuming of the car afterwards- I can live with that. Hopefully, things will pick up for everyone fairly soon.

5 / 5

11 May 2020

Martin Brewer

Just purchased a Fabia for my wife’s surprise 50th birthday and Kabir went above and beyond the service I was expecting by delivering the Fabia on the morning of her birthday and collecting her px vehicle, taking all of the stress and hassle out of it. Kabir even took the time to tie ribbons onto the car to make it an extra special delivery. That’s great service!

5 / 5

02 July 2020

Suzie Cornick

Thank you to Skoda for an excellent car shopping experience. From enquiry to driving off the forecourt today we were looked after by the friendly and incredibly helpful Kabir. He was knowledgeable and certainly not pushy! Any question was answered with ease and all email correspondence handled quickly. We went to other retailers inc Merc, VW and Land Rover - none were as good or offered the same service. We love our new car! Thanks Skoda! Thanks Kabir!

5 / 5

01 September 2020

Peter Colson

Happy with everything. Fixed price service and mot. Completed on time. Found couple of advisories which they phoned about and quoted for. Fitted car in for extra work next week . Car cleaned internally and externally for free. Reception very pleasant with good communication.

5 / 5

21 August 2019

Dan Alder

Arranged to bring in my Skoda for a check due to a warning light. Dealt with professionally by Chris on the service desk, the fault was diagnosed and fixed the same day plus a complimentary car wash and vacuum. Was treated with courtesy by everyone I spoke to throughout. Keep it up guys!

5 / 5

23 February 2019

Mark Woolley

Took my 05 Skoda Octavia in for MOT and Service and on both occasions car was given comprehensive diagnostic and repairs completed. Was kept informed every step by Abigail superb customer service even when car had to be brought back for minor trouble shooting no issue was to too much and would recommend this garage. Now have a fully roadworthy car to drive. Well done.

5 / 5

13 September 2019

F Mcdogherty

Superb experience had here, the service department was very helpful and was greeted and given all the necessary information along with superb customer service from Lewis. Lovely young man who really made me want to stay with Skoda.

5 / 5

04 September 2019

John Timewell

We live in Bucks and were in the area just for a day. We called in on the off-chance that we might be able to see a Scala as, after having owned Octavias for the last 15 years, I am considering something smaller and love Skoda. Anthony Cridland knew that it is highly unlikely that we would buy a car from a place so far distant from our home, but could not have been more helpful, courteous and informative. I would love to buy my next car from him. He was an absolute credit to your organisation. His knowledge and judgement have encouraged me to look at the Kamiq as a possible alternative to the Scala, but, in any event, he has persuaded me to continue my love affair with Skoda. Thank you

5 / 5

28 November 2019

Pete White

Really good experience. Very well organised. Laura was Really helpful we were very pleased with the service.

5 / 5

13 May 2020

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